Privacy Policy

Last Updated: 10/1/2025

This Privacy Policy ("Policy") explains how Chandustries LLC, operating as Traffic & Convert, collects, uses, stores, and protects information when you use www.trafficandconvert.com (the "Site"). By using the Site, you agree to the practices described in this Policy.

1. Who We Are

Traffic & Convert is a California-based digital marketing agency providing marketing, automation, AI tools, and consulting services to service-based businesses across the United States. This Policy applies only to the domain: www.trafficandconvert.com.

2. Information We Collect

We collect information in three ways:

2.1 Information You Voluntarily Provide

You may provide personal information when you:

Request a consultation or strategy call

Submit forms, surveys, or applications

Purchase products or services

This information may include:

Name

Email address

Phone number

Business name

Payment information (processed securely via third-party processors)

Information you share about your business needs

Traffic & Convert does not store sensitive payment information on our servers. Payments are handled by PCI-compliant processors.

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect:

IP address

Browser type and version

Device type

Operating system

Referring/exit pages

Pages viewed and time spent on the Site

Click behavior and scroll activity

General location (city/region)

2.3 Cookies, Analytics & Tracking Technologies

We use cookies and third-party tracking tools such as:

Google Analytics

Meta Pixel

Heat mapping tools (e.g., Hotjar)

CRM tracking (e.g., GoHighLevel)

These tools help us understand site usage, improve services, and show relevant ads.

You can disable cookies in your browser settings, but some features may not function properly.

3. How We Use Your Information

We use collected data to:

Provide services you request

Improve website performance and user experience

Respond to inquiries and support requests

Send marketing messages, promotions, or educational content

Personalize your experience on the Site

Run advertising and retargeting campaigns

Process payments and manage accounts

Conduct analytics and business optimization

Detect fraud, spam, or security issues

We do not sell your personal information.

4. How We Share Your Information

We may share your information with:

4.1 Trusted Service Providers:

These may include:

Email service providers

CRM and automation platforms

Payment processors

Cloud hosting providers

Analytics and advertising platforms

These partners are prohibited from using your data for anything other than providing services to us.

4.2 Legal Requirements:

We may disclose information if required to:

Comply with laws or legal process

Protect our rights or property

Prevent harm or illegal activity

Respond to emergency situations

4.3 Business Transfers:

If the Company is sold, merged, or reorganized, your data may be transferred as part of the transaction.

5. AI, Automation & Chat System Disclaimer

Our Site and services may use artificial intelligence and automated tools.

By using the Site, you acknowledge that:

AI-generated content may be inaccurate or incomplete

You must verify all important information

You are responsible for how you use AI-based suggestions

No AI output should be considered legal, financial, or professional advice

6. Your Rights (Including California Residents)

If you live in California, you have rights under the CCPA/CPRA, including:

Right to Know what personal information we collect

Right to Access your personal information

Right to Request Deletion of your personal information

Right to Correct inaccurate personal information

Right to Opt Out of data sharing for advertising purposes

Right to Non-Discrimination for exercising these rights

To submit a privacy request, email: [email protected]

We may require verification before fulfilling requests.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements

Data may be retained longer in cases of fraud prevention, analytics, or legal compliance.

8. Data Security

We implement reasonable administrative, technical, and physical security measures. However, no method of transmission or storage is 100% secure.

You acknowledge that you share information at your own risk.

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices, security, or content.

We encourage you to review any third-party privacy policies before using those sites.

10. Children Under 13

We do not knowingly collect information from children under age 13. If you believe data was collected from a child, contact us immediately to remove it.

11. Email, SMS & Phone Communication Consent

By providing your contact information, you consent to receive:

Emails

SMS messages

Phone calls

Automated or AI-powered messages

Promotional and transactional communications

You can opt out at any time using unsubscribe links or by contacting us.

12. Changes to This Policy

We may update this Privacy Policy when necessary. Significant changes will be communicated by:

Updating the "Last Updated" date

Posting changes on this page